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Getting Results

Ionos’ unique approach allows airports and concessionaires to increase revenue per traveler through increased traveler interaction, strengthened brand identity, optimized customer service and sophisticated targeting.

Reinforced Branding

Instead of working around the airport, Ionos works in tandem with the airport, conveying official information directly to the traveler—not through third party—with the voice and tone of the airport. With Ionos, an airport can build a relationship with its travelers built on reliable, trusted and valued information.

Using Ionos also allows member airports to plug into the Ionos airport network, and offer travelers this robust travel resource as part of a richer overall travel experience.

Increased Revenue

In addition to improved traveler services, airports can receive a share of promotional advertising revenue through impressions, click-throughs and promotion redemptions from Ionos channels. This revenue is intended to more than offset Ionos’ quarterly license and hosting fees. In fact, the airport can expect a 15% lift in Sales per Enplaned Passenger (SEP) driven by traveler interaction with Ionos.

Contact Us to request a detailed financial analysis of the impact Ionos can create for your facility.

Optimized Customer Service

Ionos web and mobile applications allow users to write real-time reviews and ratings of airport amenities, such as restaurants, shops and other services. These reviews provide valuable insight into the traveler perception of airport services and concessionaires, and can reveal opportunities for performance improvements.

Read about Ionos’ sophisticated market segmentation and other Advertising Capabilities.

Media Contacts

David LaBar
Sapient
+1 646.478.9846
dlabar@sapient.com

goHow Airport On mobile

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